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November 28, 2024

We’re excited to announce the latest updates in Release 30.5! This release introduces several powerful features, enhancements, and critical bug fixes to improve your experience.

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🚀 New Features

• Custom Action on Agent Settings:
  Create and manage custom actions directly on the Agent page for enhanced functionality.

• Calendar Integration:
  Seamlessly schedule tasks with the new Google Calendar integration.

• Customer Attributes:
  Define and manage custom attributes for customers, enabling personalized interactions.

• Observability & Monitoring:
  Advanced monitoring capabilities with integrations for Langfuse and Weights & Biases (WandB).

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🛠️ Enhancements

• Customer Page Improvements:
  Redesigned for a more intuitive user experience.

• HubSpot Integration:
  Enhanced contact syncing for smoother workflows.

• Optional Greeting Message:
  Customize greeting messages for a more tailored customer interaction.

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🐞 Bug Fixes

• Team Workspace Management:
  Resolved an issue preventing workspace owners from removing themselves.

• Knowledge Base URLs:
  Added a warning for empty Knowledge Base URLs to prevent unexpected errors.

• Knowledge Base Crawling:
  Fixed issues affecting the crawling functionality for Knowledge Base content.