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Release 40.2 introduces key features, UI enhancements, and improvements to workflow automation.

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🚀 New Features

  • Agents with Channel and Direction:
    Added support for assigning channels and call directions to agents, improving call routing and management.
  • Phone Number Management:
    Introduced a comprehensive phone number management feature for better control over assigned and available numbers.
  • Delete & Duplicate Agents:
    Added functionality to delete and duplicate agents for streamlined management.

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🛠️ Enhancements

  • Meeting Link in Calendar Events:
    Implemented meeting link support in calendar events, simplifying scheduling and accessibility.
  • Refined Sidebar Design:
    Updated the sidebar with a fresh, intuitive design for a better user experience.
  • Refactored switch-vm-version-for-workspace Script:
    • Improved input validation for increased accuracy.
    • Added support for multiple VoiceMan versions, enhancing flexibility and usability.
Thank you for your continued support as we evolve and refine our platform!