Release 40.2 introduces key features, UI enhancements, and improvements to workflow automation.

๐Ÿš€ New Features

  • Agents with Channel and Direction:
    Added support for assigning channels and call directions to agents, improving call routing and management.

  • Phone Number Management:
    Introduced a comprehensive phone number management feature for better control over assigned and available numbers.

  • Delete & Duplicate Agents:
    Added functionality to delete and duplicate agents for streamlined management.

๐Ÿ› ๏ธ Enhancements

  • Meeting Link in Calendar Events:
    Implemented meeting link support in calendar events, simplifying scheduling and accessibility.

  • Refined Sidebar Design:
    Updated the sidebar with a fresh, intuitive design for a better user experience.

  • Refactored switch-vm-version-for-workspace Script:

    • Improved input validation for increased accuracy.
    • Added support for multiple VoiceMan versions, enhancing flexibility and usability.

Thank you for your continued support as we evolve and refine our platform!