GET
/
api
/
v1
/
calls

Authorizations

Authorization
string
headerrequired

Basic authentication header of the form Basic <encoded-value>, where <encoded-value> is the base64-encoded string username:password.

Query Parameters

dateRange
object
hrs
number
status
enum<string>
Available options:
failed,
voicemail,
answer,
completed,
busy,
open,
close,
closed,
resolved,
no-answer,
canceled,
ongoing,
pending,
stalled,
expired,
processing
channel
enum<string>
Available options:
call,
sms,
whatsapp,
webchat
sanitised
string

Response

200 - application/json
id
string
required

Interaction ID

status
string
required

Interaction status

agentPhone
string
required

Agent phone number

customerPhone
string
required

Customer phone number

agentId
string
required

Agent ID

customerId
string
required

Customer ID

skillId
string
required

Skill ID

customerName
string
required

Customer name

transcription
string
required

Transcription

recordingUrl
string
required

Recording URL

Delete phone numberInitiate call