GET
/
api
/
v1
/
calls

Authorizations

​
Authorization
string
header
required

Basic authentication header of the form Basic <encoded-value>, where <encoded-value> is the base64-encoded string username:password.

Query Parameters

​
dateRange
object
​
hrs
number
​
status
enum<string>
Available options:
failed,
voicemail,
answer,
completed,
busy,
open,
close,
closed,
resolved,
no-answer,
canceled,
ongoing,
pending,
stalled,
expired,
processing
​
channel
enum<string>
Available options:
call,
sms,
whatsapp,
webchat
​
sanitised
string

Response

200
application/json
Returns the call
​
id
string
required

Interaction ID

​
status
string
required

Interaction status

​
agentPhone
string
required

Agent phone number

​
customerPhone
string
required

Customer phone number

​
agentId
string
required

Agent ID

​
customerId
string
required

Customer ID

​
skillId
string
required

Skill ID

​
customerName
string
required

Customer name

​
transcription
string
required

Transcription

​
recordingUrl
string
required

Recording URL

Delete phone numberInitiate call