Get calls
Authorizations
Basic authentication header of the form Basic <encoded-value>, where <encoded-value> is the base64-encoded string username:password.
Query Parameters
24
failed, voicemail, ringing, answer, completed, busy, open, close, closed, resolved, no-answer, canceled, in-progress, ongoing, pending, stalled, expired, processing, queued "answer"
call, sms, whatsapp, email, webchat "call"
"yes"
Response
Returns the call
Interaction ID
"123e4567-e89b-12d3-a456-426614174000"
Interaction status
"in-progress"
Agent phone number
"+1234567890"
Agent Email
"+1234567890"
Customer phone number
"+1234567890"
Customer email
"+1234567890"
Agent ID
"123e4567-e89b-12d3-a456-426614174000"
Customer ID
"123e4567-e89b-12d3-a456-426614174000"
Skill ID
"123e4567-e89b-12d3-a456-426614174000"
Customer name
"John Doe"
Transcription
"Hello, how can I help you?"
Recording URL
"https://example.com/recording.wav"
conversation messages
Session duration in seconds
"7200"
