Call handling

Elemente

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GET YOUR API KEY

Welcome to Elemente

Voicebots automate customer service, handle routine inquiries, provide 24/7 support, and help improve services by collecting and analyzing data.

What is Voice Bot 

Learn how to use Elemente Agent in under five minutes

Starter guide

Step-by-step guide on how to purchase and configure phone numbers in the system.

Phone Number

A comprehensive guide on how to upload, manage, and connect your knowledge base to an AI agent, ensuring efficient and accurate responses to user queries.

Knowledge Base

Manage your billing plans, invoices, and payment methods efficiently.

Billing Plans

A comprehensive guide to navigating and understanding the dashboard, including features for agent management, analytics, and workflow configuration.

Dashboard

Inbound call

Outbound call

Campaigns

Configure and manage lead qualification to streamline engagement with potential customers and segment leads effectively based on predefined criteria.

Lead Qualification

Connect and configure your calendar to manage appointments and events effectively with the AI Receptionist agent.

Calendar Booking

Guide to configuring WhatsApp for business messaging.

WhatsApp Template

Powerful AI Assistants Under Your Control

 Agent

Prompt

Enhance agent performance with dynamic call customization using variables.

Variables

A guide to managing and connecting actions, including custom and automated actions, to enhance agent workflows and streamline operations.

Action

A comprehensive guide to integrating HubSpot with our system, including step-by-step instructions for setting up pre-call and post-call actions.

HubSpot Integration

Shopify

Fine-tune the AI agent’s model settings to optimize response quality, tone, and adaptability

AI Model Configuration

Adjust and personalize the AI agent’s voice settings for a tailored audio experience

Voice Configuration Settings

Customize and control the AI agent's response style, cutoff handling, and presence detection for smoother interactions

Interaction Behavior Settings

Learn how to clone a voice and use it in the AI agent by connecting to ElevenLabs.

Cloning a Voice for AI Agent

Configure call routing options to efficiently direct incoming calls to the appropriate agents or departments

Call Routing Settings

Release 40.4

Release 40.3

Release 40.2

Release 40.1

Release 40.0

Release 30.9

Release 30.8

Release 30.7

Release 30.6

Release 30.5

Follow these steps to create a new API key for making outbound calls in your project settings.

General

Getting Started

Core Concepts

CRM

Customization

Call handling