Agent

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Overview

Agents are the cornerstone of the Elemente AI, designed to handle both inbound and outbound phone calls. By creating an agent and assigning phone numbers to them, you can create sophisticated AI-driven interactions for a variety of use cases.

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How to Configure an Agent

Agents can be configured via our Dashboard by following these steps:

1. Load the Agent:

• On the dashboard, click “Voice Bot” to load the agent.

2. Set Up an Agent:

• Click on the “Template” tab.

3. Customize Your Bot:

• Select the language.
• Choose the voice.
• Define the specialty.
• Provide a description.
• Test the bot’s speech.

4. Add Skills:

• Integrate specific abilities your bot needs.

5. Upload or Import a Knowledge Base (optional but recommended):

• Enhance the agent’s intelligence by uploading or importing a knowledge base.

6. Assign a Number to the Agent:

• Purchase a number.
• Choose a country to buy Phone number .
• Assign number to an agent.

• Assigned number

7. Final Steps:

• Congratulations! You can now view and manage your agent.